Terms & Conditions

TERMS OF USE

This website is operated by Huisdier Haven. Throughout the site, the terms “we,” “us,” and “our” refer to Huisdier Haven. We provide this website—together with all information, tools, and services available from it—to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here (collectively, the “Terms of Use” or “Agreement”).

By visiting the site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Use, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Use apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Agreement. If you do not agree to all of the terms and conditions herein, then you must not access the website or use any Services. If these Terms of Use constitute an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools that are added to the current store shall also be subject to the Terms of Use. The most current version of the Agreement can be reviewed at any time on this page. We reserve the right to update, change, or replace any portion of these Terms of Use by posting updates or changes to our website at our sole discretion.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your jurisdiction and, if applicable, you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or destructive code.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit-card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit-card data is always encrypted during transfer across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

Section headings are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site is provided for general information only and should not be relied upon or used as the sole basis for decision-making without consulting primary, more accurate, more complete, or more timely sources. Historical information may not be current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information. You agree it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Contract Formation

The product listings in our online shop do not constitute a binding offer but merely an invitation to order. By clicking “Buy,” you submit an offer to purchase. An automated e-mail acknowledging receipt of your order will follow immediately but does not constitute acceptance. We accept the contract only when we dispatch the goods or explicitly confirm acceptance.

Statutory Warranty

Your statutory rights regarding defects remain unaffected.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Returns Policy. We have made every effort to display product colours and images as accurately as possible; however, we cannot guarantee your monitor’s display. We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction and to limit quantities.

Descriptions of products or pricing are subject to change at any time without notice. We may discontinue any product at any time. We do not warrant that any product, service, information, or other material purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.

All products ship directly to the consumer from suppliers in China; any customs duties or import fees are the customer’s responsibility.


SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order—including orders placed under the same account, credit card, and/or billing or shipping address. If we change or cancel an order, we will attempt to notify you via the email and/or billing address/phone number provided.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your account and other details so we may complete transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor exercise control. You acknowledge that we provide access “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. Any use of optional tools offered through the site is entirely at your own risk and discretion.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not warrant and will not have any liability for third-party materials or websites or for any other materials, products, or services of third parties.


SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit comments, you agree that we may use them without restriction. We have no obligation to maintain comments in confidence, pay compensation, or respond.

Your comments must not violate any third-party rights or contain unlawful, abusive, obscene, or malicious content. You remain solely responsible for your comments.


SECTION 10 – PERSONAL INFORMATION

Submitting personal information through the store is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders at any time without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe rights, submit false information, transmit malware, collect personal data improperly, or interfere with security features. We reserve the right to terminate access for violations.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties of any kind. In no case shall Huisdier Haven, its directors, officers, employees, affiliates, or service providers be liable for any damages arising from your use of the Service, except where prohibited by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Huisdier Haven and its affiliates from any claims arising from your breach of these Terms or violation of law.


SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access at any time if you breach these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Huisdier Haven and supersede all prior agreements.


SECTION 18 – GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of The Netherlands.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at our discretion. Continued use of the site constitutes acceptance of changes.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to:
support@huisdierhaven.com